In what ways is the digitization of chemical suppliers most promising?
Address process challenges before realizing industry 4.0 opportunities
Some of your business processes, as well as the relevant roles of your contributors, will already be closely linked to creating the best possible customer value, and there may be viable opportunities to make them more productive in your industry 4.0 initiative. Other processes may meet operational requirements, but may not be as clearly linked to customer value creation as they are at each stage. In lean terms, they are wasteful.
Then, you may want to implement some modifications before you continue with your industry 4.0 efforts, so that you don't commit existing inefficiencies and productivity costs that could jeopardize the outcome of your business transformation. Take a closer look at your business roles and processes, and you'll find out where digital has the most potential to create value for customers.
There are many aspects of customer value
The digital redesign or product improvement of chemical suppliers must also be strictly customer-centric. Various methods have been successful, such as those listed below.
Some chemical production companies have added digital services to help their customers better understand and respond to market and competitive trends.
Other companies are working more closely with key customers to create new product formulations and formulas to meet the needs of consumers.
Other companies are gradually transforming into service-oriented enterprises, which are committed to providing customers with the best value. This may require a product as well as market analysis, supply chain management, distribution or other services.
Chemical suppliers often integrate these practices into their industry 4.0 strategies, targeting different customer groups.
Once you've completed your current status and value opportunities, your customer relationships, operations, and products, it's time to select one or more proof of concept projects that allow you to implement industry 4.0 through digital transformation of well-defined business areas and apply your findings to company wide initiatives.